FAQs
- What methods of payment do you accept?
We accept PayPal, all major credit cards, and Gift cards issued by myspiritualshop.com.
- What if I need to modify my order?
If you would like to add items to your existing order, please place an additional order. We do not store your payment information, therefore we cannot change the order.
- How do I cancel my order?
Orders cannot be canceled after they are placed. In special cases we will do an exception with a window of 24 hours.
- Do you provide tracking information?
Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
- I ordered multiple items but only received one. Where is the rest of my order?
We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.
- Do you accept orders placed outside of the United States?
We are working on it. Soon we will sell globally, please stay tuned by subscribing to our newsletter!
- How does your shipping work?
Please check our Shipping Policy here.
- When will I receive my order?
You can check out our Shipping Policy here for all the latest information regarding shipping.